Returns
Pour retourner ou échanger des articles, veuillez nous envoyer un e-mail à , en mentionnant votre numéro de commande et notre équipe de support client vous guidera dans le processus.
Return of items according to terms andconditions §6
6. RIGHT OF RESTITUTION
6.1 For orders of articles on www.berkeyswiss.ch, berkeyswiss.ch accepts a right of return of 30 days in total, starting from the receipt of the goods (the period starts the day after the receipt). In order to assert the right of return, the customer must not have used the goods, they must be returned whole and intact and in their original packaging.
Pour exercer ce droit, le client doit avertir par e-mail à , en mentionnant le numéro de commande et notre équipe de support vous guidera dans le processus.
6.2 Berkeyswiss.ch shall bear the costs of return shipment.
6.3 It is possible to exchange the goods if the customer is not satisfied. However, the customer must not have used the goods, they must be returned whole and undamaged and in their original packaging.